Speak Out! About Inaccessible Information and Telecommunication Technology (©2004)

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About this Product

A hard copy is available at no charge. However, a $12.00 shipping and handling fee (per copy) does apply.

Speak Out! outlines a suggested approach for complaining about inaccessible information and telecommunication technology in the U.S., including information about your legal rights as a consumer. The guide is organized into the following sections, which step you through the process of speaking about inaccessible technology:

  • The basics of speaking out
  • Your legal rights
  • Which complain procedure applies to you
  • Rehab Act: Section 501 complaint procedure
  • Rehab Act: Section 504 complaint procedure
  • Rehab Act: Section 508 complaint procedure
  • Communications Act: Section 255 complaint procedure
  • Communications Act: Section 713 complaint procedure
  • ADA - Title I complaint procedure
  • ADA - Title II (Subtitle A)complaint procedure
  • ADA - Title II (Subtitle B)complaint procedure
  • ADA - Title III complaint procedure
  • ADA - Title IV complaint procedure
  • Hearing Aid Compatability Act complaint procedure
  • Television Decoder Circuitry Act complaint procedure
  • Televised Emergency Programming complaint procedure
  • Scenarios and sample letters of complaint
  • Templates for letters of complaint
  • Where to go for legal information and help

Nothing will change unless consumers demand accessible technology. Use this resource towards making a difference.

This book is available free for download online at http://www.ittatc.org/technical/speakout/index.php. A hard copy is also available for the cost of shipping ($12.00).